Customer relationship management (CRM), is a technological initiative for managing a company’s interactions with customers, clients, and sales prospects. It is a software model to organize, automate and synchronize business processes—mainly sales functions, marketing, customer service and technical support. The main objective is to find, attract& convert new clients and retain the existing clientele, while at the same time reducing the costs of marketing and customer service. It helps to evaluate the measure of the relationship an organization has with its customers.
WebHugh provides comprehensive and functionally optimized CRM solutions, which can be integrated into an e-commerce portal or can be deployed individually. This software is a coordinated effort from WebHugh to achieve efficiency in customer-management for its clients. Our solution is fully customizable functioning and can be implemented with minimal resources.